Embroidery and Garment Printing Specialists

Haydock: 01942 375940

St Helens: 01744 26977


Privacy Policy


Topaz Embroidery (St Helens) Ltd values your privacy and will ensure that all your personal details such as name, address, telephone number and email id are encrypted and securely held on its own servers.  We will never disclose your personal information to any third parties unless we have your express permission to do so.  All information held will be used strictly in accordance with the Data Protection Act 1998 and other applicable laws.


Topaz Embroidery (St Helens) Ltd will never email to you asking you for your credit or debit card details or your bank account details, unless we have already been corresponding with you about an order.  If you receive any email or correspondence claiming to be from Topaz Embroidery (St Helens) Ltd asking you for the details mentioned above, please DO NOT respond but forward the mail to us instead for our action.


The information we collect during your visit and/or order via our website will include:

  • Your name, address, telephone number and email id.  We need this information to process your order efficiently and to be able to contact you in case of need.
  • Your credit or debit card information will be processed by PayPal and you can view their privacy policy by clicking here (Paypal link)
  • Your IP address is also collected automatically (this is for security and fraud prevention purposes only)
  • Data recorded by the Website which allows us to remember your order number and to personalise your experience so that you may retrieve your shopping basket at any time. This also saves you from re-entering information on return visits to the site.  Such information is recorded through the use of cookies.
  • We do not store credit card details nor do we share customer details with any 3rd parties

What do we do with your information:

  • To process your order efficiently and to administer this website.
  • For statistical or survey purposes to improve this Website and its services to you, we may pass your details to another organisation, but they will be bound by the same Privacy Policy and no less stringent than ours and they will not be allowed to use your personal information for their own purposes.
  • If you consent, to notify you of new products or special offers that may be of interest to you.
  • We do not store credit card details nor do we share customer details with any 3rd parties

The Only Exception

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and/or User Information we are entitled to do so.


Copyright © 2013. All Rights Reserved.